reviews by clients

We have been happy with our decision to use In-Contact's CRM platform. It is very user friendly, it has all the features an NPO needs to track donor information, and is very cost effective. Plus, the customer support from Iris is invaluable, which is not something you get from the bigger global brands.

Lindsey C., Animal Rescue

In-Contact is a brilliant CRM that is designed and built for South African NPOs in mind. Iris is fantastic with technical support and is always available to help! The value for money, functionality and simplicity of In-Contact is why I recommend it to many NPOs in South Africa.

Michelle H., Knysna Hospice

As a child and youth care centre and evolving NPO, In-Contact has assisted us to streamline communication with our donor base and community of supporters. The programme works efficiently and even automated under select catagories, with the added bonus of Iris being readily available for any support and/or customisations according to our needs. We are happy with the benefit working off In-Contact has provided us.

Nazley G., Ethelbert CYCC

When we came across In-Contact in 2017 it was like discovering gold; a data capturing system, tailor made for NPOs. Having now benefited from this service for the past 6 years, I can honestly recommend In-Contact to any NPO. The system allows one to work smarter and results in improved outcomes. In addition, the customer service from Iris and openness to attending to our needs, new ideas and suggestions makes our working relationship with In-Contact an absolute pleasure.

Mandy G., Durban CYCC

In-Contact is a functional, customisable, cost-effective database with responsive support when needed.

Gavin M., Umthombo Youth

In-Contact is versatile and adaptable to all the reporting requirements we have. It's is quick and easy to send communications out to various groups of people. Great spaces eg uploading Membership signed agreement per client Support is quickly available and often solutions sorted out for me. Love that! I also feel that my data is safe with the two factor authentication.

Marina R., National Freedom Network

Initially we wanted an efficient system to generate tax receipts and keep records that can form part of our annual audit. Now, we comfortably use a range of functions from newsletters to donor segmentation and enjoy the upgrades that make system-use even easier and better. It is cost-effective for an Organization our size.

Susan D., Kids Haven

Exceptional service! In-Contact has consistently demonstrated a commitment to excellence in providing services to Botshabelo. Their team's dedication and professionalism have greatly contributed to our community's empowerment and well-being. We highly recommend In-Contact for their impactful and reliable services.

Lizzy M.,Botshabelo

The In-Contact system is really easy to learn and navigate and Iris is very efficient and helpful.

Tanya F., S.P.C.A.

In-Contact is effective and reliable, we receive an exeptional customer service and they don’t take time to solve system problems.

Precia N., LIV Village

As an organisation we have worked with In-Contact for 8 years. The system has been tailor made for each organisation which is a huge benefit. The system gives us easy access to statistics, client and donor information and incredibly helpful for event registration. We are able to generate our tax certificates annually and send out our monthly newsletter and other correspondence at the click of a button. The success of In-Contact has been the ongoing support from Iris. No task or question is too difficult and is dealt with immediately.

Sandy R., C.A.S.T.