Set up templates for emails. Generate email for an individual or a group of contacts.
A typical use is a donation thanks. You can either record donations individually or import in bulk. In the same way, generate thank you emails individually or in bulk. Regardless, it is always best practice to personalize thanks before sending.
You can also use this feature for a variety of other templates. Examples include a birthday email or a donation drop-off thanks. If you collect donated goods you could also have a donation collection thanks.
This video shows a donation thanks email example. You can mail merge in name, donation amount and donation date. Personalize and email to the donor directly.
If you are rather needing to send to an email to a group of contacts, you would use the Bulk Email amd Newsletters feature. This feature allows you include merge fields and will track deliverability statistics.
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