Donor Database

Some potential reasons for an NPO to send a text message to a donor include thanking the donor for their contribution, providing updates on the progress of a project that the donor has supported, asking the donor to consider supporting a new initiative, or wishing them for their birthday. Text messages are a quick and convenient way for NPOs to communicate with donors, and they can be an effective way to build relationships and engage with supporters.

You may also want to send a text message to a volunteer or staff member for a variety of reasons. Some potential reasons for an NPO to send a text message to a volunteer or staff member include reminding them of an upcoming event or meeting, providing information about a change in schedule or location, or requesting their assistance with a specific task. Text messages are a quick and convenient way for NPOs to communicate with volunteers and staff members, and they can be an effective way to coordinate activities and ensure that everyone is on the same page. Additionally, text messages can help NPOs to keep volunteers and staff members engaged and informed about the organization's work

If you have a BulkSMS account, you can use the system to send SMS to individuals or a group of contacts.

It is easy to send an SMS directly to a contact, without having to use your cell phone, or try to manage cost claims around that. You can have up to three cell phone numbers per contact, which further simplifies sending. A typical use for a contact would be to send a birthday wish. For staff or volunteers it may be to send them a reminder about a current task.

This video shows sending an SMS to an individual.

If you are rather needing to send to an SMS to a group of contacts, you would use the Bulk SMS feature. This feature allows you include a first name merge field and will track deliverability statistics.