Pricing Plans

Month-to-month subscriptions. No contracts. Cancel anytime.

Small NPO

Starting off.
Contacts and Newsletters.
R510.00 Monthly
checked Up to 1,500 Contacts
checked Newsletters
checked Messaging
crossed No Donations
crossed No Tax Certificates
checked Implementation included
checked Support included
Perfect for small volunteer-run organisations looking to track contacts and stay in touch with supporters.

Small PBO

Registered PBO.
Contacts, Newsletters and Donations.
R1,020.00 Monthly
checked Up to 1,500 Contacts
checked Newsletters
checked Messaging
checked Donations
checked Tax Certificates
checked Implementation included
checked Support included
Designed for small PBOs that need to track donations and generate tax certificates effortlessly.

Growing PBO

Most popular.
Contacts, Newsletters and Donations.
R1,530.00 Monthly
checked Up to 3,000 Contacts
checked Newsletters
checked Messaging
checked Donations
checked Tax Certificates
checked Implementation included
checked Support included
For growing PBOs needing to manage a larger donor base efficiently and reduce administrative load.

Large PBO

Large PBOs.
Focus on automation.
POA
checked Priced by number of contacts
checked Debit Order Automation
checked Triggers and Journeys
checked Missing Details and Auto Certificates
checked SARS Upload
checked Implementation Included
checked Support Included
For established PBOs ready to manage a large contact base and donations with minimal admin stress.
* Annual CPI increase of about 5% in January 2028.

Common questions

No. All In-Contact plans are month-to-month with no contracts. You can cancel at any time.

All plans include implementation, ongoing support, system upgrades, and online training at no additional cost.

Yes. Pricing is structured by organisation type. PBO plans include donations and tax certificates, while NPO plans focus on contacts and messaging.

Contact limits range from 1,500 to 6,000 depending on the selected plan. Larger requirements can be discussed directly.

Yes. All pricing plans include newsletters and messaging functionality.

Donations and SARS-compliant tax certificates are included in all PBO plans, but not in the Small NPO plan.

No. Debit order scheduling is included only in the large PBO plan.

Yes. You can change plans as your organisation grows or your needs change.

Yes. Implementation is included across all plans to ensure your system is correctly set up from the start.

Yes. Organisations that exceed listed limits or require tailored Monitoring and Evaluation solutions can request a customised setup.

Prices may increase annually by CPI (approximately 5%), with the next planned adjustment in January 2028.

Yes. In-Contact is built specifically for South African NPOs and PBOs, including local compliance and reporting needs.

Ready to start or have a question?

We’ll set up your account and walk you through the next steps. We’ll confirm everything with you before activation.

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