Ensure Debit Order Collection


Through our partenership with LinkServ, automate debit order scheduling.

Why This Exists

Debit orders are a common payment method for South African donors, but managing them manually can be error-prone and time-consuming. In-Contact removes the complexity by automating scheduling, tracking, and communication — reducing risk, saving administrative effort, and ensuring collection.

What You Can Do

Plug-and-play

Automatic integration into LinkServ and banks.

Scheduling

Debit Orders are automatically scheduled and processed with the bank.

Project Tracking

Track new, upgrade and reactivation projects.

Call Centre

Manage online sign-ups through your call centre.

The Problem Without a System

Many organisations still rely on spreadsheets, manual templates, and email trails. This leads to errors, missing donor details, duplicated certificates, and compliance risk. In-Contact replaces fragile manual processes with a reliable, structured solution.

Common questions

A debit order is an instruction from a donor to their bank to allow the non-profit to collect recurring donations automatically.

Yes. The system allows you to schedule and manage recurring debit orders efficiently.

In-Contact notifies you of failed debit orders and allows you to follow up with donors to resolve the issue.

Yes. You can track the status of all debit orders, including successful, failed, and pending transactions.

Yes. The system maintains a clear, auditable trail for all debit orders, reducing compliance risk.

Without a system, organisations rely on spreadsheets and manual processes, which can lead to errors, missed payments, and compliance issues.

Yes. Multiple users can access the system, allowing teams to manage debit orders collaboratively and efficiently.

By automating debit order scheduling, tracking, and donor communication, In-Contact significantly reduces manual work and error risk.

Maximize Income

Ensure smooth and error-free debit order processing.

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One connected system — move easily between modules